You may have noticed, Midwestern has added a new feature to our website – Live Chat!
Midwestern has partnered with a leading software developer to bring a new level of service to our customers. This intuitive tool allows our customer service agents the ability to assist our visitors in real time and at your convenience.
Since implementing the new feature to our site, Midwestern has encountered various requests including:
- Needing an equipment manual (.pdf) for their screening equipment.
- Facilitating a part order for a customer’s separator screener.
- Screening capacity and general information for specific shaker screens.
- Quickly locate direct factory sales professional and contact information.
As you can see, in the short time the Live Chat feature has been active, Midwestern has been able to assist our customers with their screening needs. You have direct access to experienced screening professionals with decades of experience.
The hours Live Chat is available online is Monday through Friday from 8:00am to 5:00pm Eastern Standard Time (EST). If we are unavailable during your visit, please feel free to call in or write your request using our “Contact Us” form.
We look forward to “chatting” with you soon.
